Terms of Service

These Terms of Service ("Terms") govern your access to and use of AppWolf at https://appwolf.io and any related services we offer (collectively, the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is operated by AppWolf ("AppWolf", "we", "us", "our"). Together with our Privacy Policy, these Terms form the binding agreement between you and AppWolf.

AppWolf provides market-intelligence reports about mobile-game apps and publishers on the Apple App Store and Google Play. We collect public data from these stores, apply algorithmic and AI-based analysis (including download estimation, sentiment analysis, and trend detection), and present results through a web dashboard, AI chat interface, and (in some tiers) a programmatic API.

What the Service is NOT:

• A guaranteed source of accurate download or revenue numbers. Our estimates are computed from public signals and may deviate ±30-50% from ground truth. Every estimate ships with an explicit confidence interval.
• A source of any data behind authentication walls or login-required content on either app store. We only use public, no-login data.
• Financial, investment, or legal advice. You are solely responsible for decisions you make based on the information we provide.

You must register an account to use most features. You agree to provide accurate information, to keep your credentials secure, and to be responsible for activity that occurs under your account. You must be at least 16 years old. One account per natural person, except for paid Team / Studio tiers that explicitly include multiple seats.

You may close your account at any time from your account settings. We may suspend or terminate your account if you materially breach these Terms or applicable law, or to protect the Service and other users.

The Service is offered to new signups with a 24-hour Pro trial (no payment method required) followed by paid subscription tiers (currently Indie, Studio, Pro, and Agency). Current pricing is shown at appwolf.io/pricing. Pricing may change with prospective effect; we will notify active subscribers at least 30 days before any price change affecting their renewal.

Subscription billing is processed by Polar.sh (Polar Software, Inc.), our merchant of record. By subscribing you agree to Polar's terms in addition to ours. Polar handles your payment method, charges applicable taxes, and issues invoices.

Subscriptions auto-renew at the end of each billing period unless cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and the service remains active until then. We do not offer pro-rated refunds for unused time after cancellation.

Refund policy: Polar offers a 14-day refund window for new subscriptions in many jurisdictions; consult Polar's terms for specifics. Outside that window, all sales are final unless required by applicable law.

You agree NOT to:

• Scrape, mass-download, or re-host AppWolf's data outside the permissions of your subscription tier. Programmatic access today is limited to the CSV / JSON exports and webhook alerts on your plan. A public REST API may ship in the future; if it does, it will be the only additional authorized programmatic data-access path.
• Resell, sub-license, or otherwise commercially distribute AppWolf's data or reports without a written license from us.
• Use the Service to harass, defame, or harm any individual or organization.
• Reverse-engineer, decompile, or attempt to extract source code from any non-open-source portion of the Service.
• Use the Service to violate any applicable law, including intellectual property laws, export controls, and competition laws.
• Attempt to interfere with, probe, or test the security of the Service except via the responsible-disclosure process described below.
• Create accounts using automated means or false identities, or share login credentials with anyone outside your authorized team seats.

Violations may result in suspension or termination of your account, without refund, and may give rise to legal action.

Our IP

The Service, including the software, design, AI models we develop, taxonomy, and aggregated insights we produce, is owned by AppWolf or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your active subscription.

Third-party content

App metadata, screenshots, reviews, and other content originating from the Apple App Store, Google Play, or third-party publishers remains the property of the respective owners. We surface this content in our reports for analytical purposes under fair-use / fair-dealing principles applicable to market research.

Your content

Watchlists, alert rules, notes, and any other content you create in the Service remain yours. You grant us a limited, non-exclusive license to store, process, and display that content as necessary to operate the Service.

Feedback

If you send us feedback or suggestions, you grant us a perpetual, royalty-free right to use that feedback without compensation or obligation to you.

READ THIS SECTION CAREFULLY - IT LIMITS OUR LIABILITY.

The Service is provided "as is" and "as available", without warranty of any kind, express or implied. We specifically disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, free of errors, or completely secure. We do not warrant that estimates, sentiment classifications, or any other algorithmic output will be accurate. You are responsible for independently validating any insights before acting on them.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

READ THIS SECTION CAREFULLY.

To the maximum extent permitted by law, AppWolf and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the Service, even if we have been advised of the possibility of such damages.

In any event, our aggregate liability to you under or in connection with these Terms, regardless of theory, shall not exceed the greater of (a) the amount you paid AppWolf in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars (US$100).

You agree to indemnify and hold harmless AppWolf and its affiliates from any claim, loss, or expense (including reasonable legal fees) arising from your use of the Service in violation of these Terms or any applicable law, or from content you submit to the Service.

We may modify, suspend, or discontinue any part of the Service at any time. For material reductions in functionality affecting active paid subscribers, we will give at least 30 days' notice and a pro-rated refund for any unused subscription period.

Either party may terminate this agreement by closing the account (you) or by giving notice (us). On termination, your right to use the Service ends; we will retain your data per our Privacy Policy and applicable law.

These Terms are governed by the laws of the jurisdiction in which AppWolf is incorporated, without regard to its conflict- of-laws principles. Any dispute arising from or related to these Terms or the Service will be resolved exclusively in the courts of that jurisdiction, except where mandatory local consumer-protection law requires otherwise.

Before commencing any formal proceeding, the parties agree to attempt good-faith resolution by contacting legal@appwolf.io and engaging for at least 30 days.

If you discover a vulnerability in the Service, please report it to security@appwolf.io and refrain from public disclosure for at least 90 days to give us time to remediate. We commit to acknowledging reports within 5 business days.

We may update these Terms from time to time. Material changes will be communicated by email to active users at least 30 days before they take effect; non-material changes (formatting, clarifications, contact updates) may be made without notice. Continued use of the Service after an update constitutes acceptance of the updated Terms.

These Terms (together with the Privacy Policy and any order-specific terms) constitute the entire agreement between you and AppWolf concerning the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms; we may assign them to a successor in connection with a corporate transaction.

General: hello@appwolf.io
Legal: legal@appwolf.io
Privacy: privacy@appwolf.io
Security: security@appwolf.io